Terms & Conditions
Effective from: [23rd July 2025]
Last updated: [23rd July 2025]

By booking a service with Castrelle Clinic or using this website, you agree to the following terms:

1. Appointments & Bookings

  • A non-refundable booking fee may be required to confirm your appointment.

  • Late arrivals of more than 15 minutes may result in cancellation or reduced treatment time.

  • You must be over 18 and provide accurate medical information.

2. Cancellations

  • We require at least 48 hours’ notice for cancellations or reschedules.

  • No-shows or late cancellations may forfeit your booking fee or incur a charge.

3. Medical Suitability

  • Treatments are subject to a consultation.

  • You must disclose any relevant medical conditions, allergies, or contraindications.

4. Results & Aftercare

  • Results vary per individual. We provide no guarantees.

  • You are responsible for following all aftercare instructions.

  • Failure to follow aftercare may impact results or lead to complications.

5. Photos & Marketing

  • With your permission, we may use anonymised before/after photos for marketing purposes.

  • You can withdraw this consent at any time.

6. Pricing & Offers

  • All pricing is subject to change.

  • Offers cannot be combined unless stated otherwise.

  • Top-up sessions must occur within the stated timeframe to qualify as a "top-up" rate.

7. Intellectual Property

All content on this website (text, images, branding) belongs to Castrelle Clinic and may not be reused without permission.

8. Governing Law

These terms are governed by the laws of England and Wales.